Products
How to Enable Multi Selections for an Addon Group via Merchant Web?
Step 1 Login to the "Merchant Web Portal" and click on "Products". Step 2 Click on "Add-On Groups" tab. Step 3 Click "Edit" on the Add-On group that needs to enable Multi Selections and on the "Enable Multi Selections" toggle. Step 4 Simultaneously, ...
AI Text Generation in Applova Merchant Portal
This feature allows merchants to use AI-powered text generation in the Applova Merchant Portal to automatically create or refine content across key areas such as product descriptions, category descriptions, promo code descriptions, and customer ...
AI Curated Up-Sell Suggestions via Merchant Web
This feature allows merchants to receive AI-curated recommendations for enhancing product offerings and boosting sales through intelligent up-sell suggestions directly within the Merchant Web platform. What is Up-Sell? Up-sell involves offering a ...
AI-Curated Cross-Sell Suggestions via Merchant Portal
This feature helps merchants boost sales by using AI to suggest complementary products through cross-sell recommendations directly in the Merchant Portal. What is Cross-Sell? Cross-sell is the practice of recommending additional products that are ...
How to Filter Products on Merchant Web?
The Category Filter allows merchants to easily locate products by selecting a specific category or filtering by stock status (In Stock or Out of Stock) from a dropdown list within the Merchant Web Portal. This feature is designed to reduce scrolling ...
How to Setup SKU via Merchant Web?
This feature was introduced to cater a requirement for Round 1 merchant What is SKU? SKU, short for Stock Keeping Unit, is used by the merchant to track the business inventories. SKU is a unique code specific to products, variants and add-ons. The ...
How to Manage Stocks via Merchant Web?
Using this feature, merchants can manage product stock availability through Merchant Portal. By using the steps provided, merchants can update stock status and control item availability with no issue. Usecase Scenario: Joe’s Burger House runs out of ...
How to Omit a Product from being Displayed on KDS?
Please request the Applova Support team to enable the omit KDS feature for your business. Once this feature is enabled, and configured to a product, the respective product will not be displayed on the Kitchen Display System if the order is placed ...
How to Configure Time Ranges?
This feature allows merchants to configure time ranges that control when specific products or specials are visible. These time ranges can be used for both Product Special Visibility and Time-Based Visibility settings. How to Configure via Merchant ...
How to Edit and Delete Product Bundles?
Supported Domains : Order Ahead Mobile App What is a Product Bundle? A product bundle refers to a marketing strategy in which multiple products are combined and sold together as a package. The customer is offered a set of related items at a bundled ...
How to Bulk Assign Products to Taxes?
With this feature, merchants can assign taxes to products in bulk. Step 1 Login to the "Merchant Web Portal" and click on "Products". Step 2 Go to "Taxes" tab and select a tax which needs to be assigned with products in bulk. Step 3 From the "More" ...
How to Bulk Assign Products to Add-On Groups?
With this feature, merchants can assign add-on groups to products in bulk. Step 1 Login to the "Merchant Web Portal" and click on "Products". Step 2 Go to "Add-On Groups" tab and select an add-on group which needs to be assigned with products in ...
How to Bulk Assign Products to Categories?
With this feature, merchants can assign categories to products in bulk. Step 1 Login to the "Merchant Web Portal" and click on "Products". Step 2 Go to "Categories" tab and select a category which needs to be assigned with products in bulk. Step 3 ...
How to Mark Products as Featured on Merchant Web?
This feature allows merchants to select a set of products to be prominently displayed on the Webstore or Kiosk, helping highlight key offerings, promote special products, or draw attention to popular and seasonal items. Please note that alcohol ...
Setting Minimum and Maximum Selection Values for Product Modifier Groups
You will then be able to configure new minimum and maximum modifier selection values on the Applova Merchant Web, which will be reflected on the Applova products. For Clover merchants, once this feature is configured, the minimum and maximum modifier ...
Managing Add-On Group Subtypes of Products
With this feature, merchants are allowed to configure a second level (subtype) of add-on groups. Usecase Scenario An add-on group “Pizza Toppings” could have options such as “Pepperoni, Black Olives and Bacon”. Once enabled, the merchant will be able ...
Adding Dynamic Fields for a Business via Merchant Web
Supported Domains: Standalone, Clover, Square Please request the Applova Support team to enable the dynamic fields feature for your business. Dynamic fields can be used to capture any specific details from your customers regarding their orders. These ...
How to Add Nutritional Information of Products on Merchant Web?
You can enable the nutritional information feature for your business if you want to display nutritional information for the products on your menu. You will be able to display nutritional information for each product on its product detail page by ...
How to Edit a Category Image via Merchant Web?
Step 1 Login to "Applova Merchant Web". Step 2 Click "Products" and go to "Categories" tab. Step 3 Click "Edit" and select "Edit Category Image". Image Link Step 4 Select one of the given options, "Choose from a Product" or "Add a New Image". Image ...
How to Edit Product Add-On(s) via Merchant Web?
Step 1 Login to "Applova Merchant Web". Step 2 Go to "Products" and click "Edit" on the product you want to edit add-ons. Step 3 Go to "Advanced" tab and select "Add-Ons". Step 4 Edit the required fields and click "Submit". Image Link
How to Edit Product Variants?
Step 1 Login to "Applova Merchant Web". Step 2 Go to "Products" and click "Edit" on the product you want to edit variants. Step 3 Go to the "Advanced" tab and click "Variants". Step 4 Edit the required fields and click "Submit". Image Link
Re-ordering Products in a Category via Merchant Web
Step 1 Login to "Applova Merchant Web". Step 2 Click "Products" and go to the "Categories" tab. Step 3 Click "More" and select "Re-order Products". Image Link Step 4 Drag the products using the handles to re-order the products. Image Link Step 5 ...
How to Add a Sub-category via Merchant Web?
Supported On: Standalone & Clover Subcategories can only be created under a Main Category in Merchant Web. Additionally, a Main Category that already contains subcategories cannot be assigned as a subcategory under another Main Category. Step 1 Login ...
How to Manage Category Visibility?
This feature will display the selected categories during specific configured times. How to Enable a Category? Step 1 Login to "Applova Merchant Web". Step 2 Click "Products" and go to "Categories" tab. Step 3 Click "Enable" on the category you wish ...
How to Remove a Category via Merchant Web?
This feature allows the merchant to remove a category. Step 1 Login to "Applova Merchant Web". Step 2 Under the "Categories" tab click "More" on the category you wish to remove. Image Link Step 3 Click "Remove Category". Image Link Step 4 Click ...
How to Edit Category Details via Merchant Web?
Step 1 Login to "Applova Merchant Web". Step 2 Click "Products" and go to "Categories" tab. Step 3 Click "Edit" and select "Edit Category Details". Image Link Step 4 Edit the required fields and click "Update". Image Link
How to Mark a Product as Out of Stock on Merchant Web?
Using this feature, merchants can mark a product as out of stock through Merchant Portal. This option can be used temporarily to make unavailable products hidden or unorderable, helping prevent customers from placing orders for products that are ...
What is SKU and How to Set It Up?
What is SKU? SKU, short for Stock Keeping Unit, is used by the merchant to track the business inventories. SKU is a unique code specific to products, variants and add-ons. The purpose of having SKUs is to keep track of all the inventories of the ...
How to Manage Time Based Product and Category Visibility?
Supported Domains: Standalone, Clover & Square businesses What is Time-Based Product and Category Visibility? Time-Based Product and Category Visibility allows merchants to control when specific products or categories are visible to customers across ...
How to Manage Special Pricing via Merchant Portal?
What is Product Special Pricing? Product special pricing defines setting different pricing to your variants on different days (E.g: Lower prices on Holidays or Weekends) How to Add Product Special Pricing? Step 1 Login to the "Applova Merchant ...
How to Remove Add-on(s) Already Added to a Product?
Step 1 Login to "Applova Merchant Web". Step 2 Go to "Products" and click "Edit" on the product you want to remove add-ons. Step 3 Go to "Advanced" tab and select "Add-Ons". Step 4 Click "Remove Add-On" and click "Submit". Image Link
How to Remove Variants Already Added to Product?
Step 1 Login to "Applova Merchant Web". Step 2 Go to "Products" and click "Edit" on the product you want to remove variants. Step 3 Go to the "Advanced" tab and click "Variants". Step 4 Click "Remove Variant" and then click "Submit". Image Link
How to Manage Product Image via Merchant Web?
This feature allows merchants to manage product images through the Merchant Portal. Merchants can use this feature to add, update, or remove product images, helping keep their online menu visually accurate and appealing to customers. How to Add ...
How to add Product Add-On(s) via Merchant Web?
What are Product Add-On(s)? Product Add-Ons are extra customizations that can be added to a product to suit the customers' needs. (i.e: Sugar Levels for Coffee, Toppings for a Pizza, Colours for a Shirt). The price of a product Add-On will be an ...
How to Add Different Product Variants?
What is a Product Variant? Product Variants are different options of your product such as varying sizes e.g. small, medium and large with the corresponding prices. The customer can only select one variant out of the listed options such as ...
How to Manage Products via Merchant Web?
This article explains how merchants can add, edit, duplicate, and delete products by following the steps provided. How to Add a Product? Step 1 Login to "Applova Merchant Web". Step 2 Go to "Products" and click on "Add New Product". Step 3 Fill in ...
How to Import Products via Merchant Web?
This feature allows the merchant to import the menu without having to add products individually. Step 1 Log on to "Applova Merchant Web". Step 2 Click on "Products". Step 3 Click on the "Actions" button and then click on "Import Products" to upload ...