Order Throttling on the Merchant Portal?
Order throttling allows merchants to manage online order volume by setting limits on the maximum number of online orders accepted during specific days, hours, or recurring peak times.
Usecase Scenario
Bella Bistro receives a large volume of online orders between 12:00 PM and 1:00 PM each weekday. To prevent kitchen delays and maintain food quality, they use the order throttling feature to set a limit on the number of orders during this time. they decided to allow only 25 orders during the lunch rush. Once this limit is reached, customers are unable to place additional orders for that time slot, helping the restaurant manage its workload and minimize delays.
Step 1
Login to "Applova Merchant Portal".
Step 2
Go to "Settings" and click on "Plugins".
Step 3
From there, click on the "Order Throttling" plugin card.
Step 4
Click on "Add Throttle Setting" to add a throttling rule for the business by filling in the given fields.
Time Range Type
- Day of Week
Example:
Every Monday from 01:00 PM to 02:59 PM, for every 20 minutes, the merchant wants to have a maximum of 10 online orders.
- Specific Hour
Example:Every day from 10.00 AM to 10:59 AM, for every 20 minutes, the merchant wants to have a maximum of 10 online orders.
- Any
Example:Every day, for every 20 minutes, the merchant wants to have a maximum of 10 online orders.
The "Pick Day of Week" field will only be editable if the time range type selected is "Day of Week".
Pick Day of Week
- Monday to Sunday
Starting From:
- 00:00 am to 11:59 pm (The value can be changed according to the merchant's requirement)
Ending At:
- 00:00 am to 11:59 pm (The value can be changed according to the merchant's requirement)
Max No of Orders allowed:
- Any number over 0 (The value can be changed according to the merchant's requirement)
Time Interval
- Any number above 0 (The value can be changed according to the merchant's requirement)
How it Reflects?
Webstore V3
Webstore V3
Order Ahead V2
Standalone POS
Feature in Action: Video Link Related Articles
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