How to Configure Promo Codes for Specific Channels via Merchant Portal?
This feature allows merchants to control which sales channels (POS/ Kiosk/ Webstore/ Mobile App/ Digital Dining) accept specific promo codes. By enabling or disabling channels, merchants can tailor promotions to the platforms that best fit their business strategy.
Use Case Scenario
Sunset Deli runs a promo code APP20 exclusively for online orders. They keep only Webstore and Mobile App active and disable all other toggles. This drives more customers to use their online ordering platforms.
How to Configure Promo Codes for Specific Channels via Merchant Portal?
Step 1
First, log in to the "Merchant Web Portal"
Step 2
Navigate to the "Settings" tab and then proceed to the "Plugins" section.
Step 3
Click on the "Promo Codes" plugin, and you'll be led to a new page called "Manage Promo Codes"
Step 4
There, you can create a new promo code or select an existing one to edit. In the pop-up, toggle OFF the channels you want to restrict under "Allow Only Specific Channels".
All toggles will be turned on by default
Step 5
Click on "Submit" to save the promo code configuration.
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