How to Schedule Push Notifications via Merchant Portal?
Use Case ScenarioMartella’s Pizza wants to promote its weekend dinner deals to customers at the right time. The manager wants to plan these messages in advance instead of manually sending them during busy restaurant hours.
To manage this, Martella’s Pizza uses the Scheduled Notification feature via the Merchant Portal.
By using this feature, Martella’s Pizza is able to:
Schedule promotional messages for a specific date and time.
Select the preferred customer base, such as all locations, current location, or selected locations.
Use “Write with AI” to quickly generate or enhance the notification message.
Ultimately, this allows Martella’s Pizza to plan customer communication in advance, send timely promotions, and reduce the manual effort required to create marketing messages.
How to Create a Scheduled Push Notification via Merchant Portal?
Step 1
Navigate to settings and click on "Plugins" section in the Merchant Portal.
Step 2
Click on "Scheduled Notifications" Card
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Step 3
Select the date on which the notification should be sent.
Step 4
Enter the notification details and click “ schedule” to schedule the notification.
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In the notification details window, merchants can configure the following:- Notification Time: Select the time the notification should be sent.
- Preferred Customer Base: Choose whether the notification should be sent to “All Locations”, “Current Location”, or “Selected Locations”. (Only applicable for multiple store businesses)
- Customer Segment: Select the predefined customer segment that should receive the notification, such as New Customers, Lapsed Customers, or other available customer groups. (Only applicable for single store businesses)
- Notification Message: Enter the promotional message, discount, or announcement that should be sent to customers.
- Write with AI: Use the “Tone” and “Length” options to quickly generate or enhance the notification message.
Step 5
Once the notification is updated, it will be scheduled for the selected date and time.
How it Reflects
Order Ahead App
Webstore
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