Migrating Customer and Rewards Data from Third-Party Loyalty Platforms to Applova Rewards

Migrating Customer and Rewards Data from Third-Party Loyalty Platforms to Applova Rewards

Follow the instructions given below to import customer profiles and loyalty points from a previous or third-party rewards platform into Applova Rewards.

Step 1
Export data from the current or previous third-party loyalty platform in CSV or Excel format (.csv or .xlsx).

Step 2
Verify that the exported file includes the following columns:

  • Customer First Name
  • Customer Last Name
  • Customer Email
  • Customer Phone Number (Mandatory)
  • Customer’s Current Points

Step 3
Send the exported CSV or Excel file to Applova Support team (support@applova.io) for processing.

    • Related Articles

    • How to Manage Applova Rewards on Merchant Web Portal?

      The Applova Rewards feature lets you configure how customers earn and redeem loyalty points from within the Merchant Web portal. You can define multiple earning methods, manage reward programs and keep rules up to date as your business changes. Use ...

    • Redeeming Item-Based Rewards on the Kiosk

      Supported Domains: Square Kiosk This feature allows registered customers to log in at the self-service kiosk and redeem menu items using their earned reward points. Customers can view their available points, select eligible rewards, and redeem them ...

    • How to Manage Customer Segments?

      Customer Segmentation helps merchants organize their customer base into meaningful groups based on purchasing behavior, engagement levels, and activity trends. By creating these segments, merchants can better understand their audience, deliver ...

    • Applova AI Assistant

      What is Applova AI Assistant? The AI Assistant is a built-in chatbot on the Merchant Portal that helps merchants make data-driven decisions and quickly access information. It appears as a chat icon in the bottom-right corner of the portal and can ...

    • Applova Invoicing

      What is Invoicing? Invoicing is a way for restaurants to professionally bill their customers for large or scheduled orders, such as catering services or bulk pre-orders. With Applova’s Invoicing feature, merchants can create and send invoices ...