Migrating Customer and Rewards Data from Third-Party Loyalty Platforms to Applova Rewards

Migrating Customer and Rewards Data from Third-Party Loyalty Platforms to Applova Rewards

Follow the instructions given below to import customer profiles and loyalty points from a previous or third-party rewards platform into Applova Rewards.

Step 1
Export data from the current or previous third-party loyalty platform in CSV or Excel format (.csv or .xlsx).

Step 2
Verify that the exported file includes the following columns:

  • Customer First Name
  • Customer Last Name
  • Customer Email
  • Customer Phone Number (Mandatory)
  • Customer’s Current Points

Step 3
Send the exported CSV or Excel file to Applova Support team (support@applova.io) for processing.

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