How to Use Digital Dine-In on Webstore V3?

With the Digital Dine-In feature, customers can conveniently place orders right from their table by scanning a QR code. Once scanned, they are automatically directed to the restaurant’s Webstore, where their table is instantly recognized, allowing them to browse the menu, place an order, and have food delivered to their table without needing assistance.

This feature enhances dine-in efficiency, improves order accuracy, and offers guests a smooth, contactless dining experience.

Use Case Scenario

Urban Feast Grill, a casual dining restaurant, introduced Digital Dine-In to enhance their in-store experience and improve service efficiency.
Each table has a QR code that customers can scan to access the digital menu.

A group sitting at Table 8 scans the QR code, reviews the menu, and places their orders directly from their phones. Within minutes, the kitchen receives the order tagged as “Table 8,” and staff deliver the meals without any manual coordination or wait time.

By allowing guests to place orders directly from their tables, the system not only reduces order-taking delays and improves accuracy but also prevents long queues at the counter, enabling faster service and a smoother dining flow.

This creates a modern, contactless dining experience that’s both convenient for customers and efficient for restaurant staff.

How to Use Digital Dine-In on Webstore V3?

Step 1
Locate the QR code placed on your dining table and scan it.

Step 2

Once scanned, you’ll be redirected to the restaurant’s Webstore. Tap Start Ordering to begin your dine-in order.

A greeting screen will appear showing your table number

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Step 3
Browse the menu and select your preferred dishes.

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Add items to your cart as you go

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Step 4
When you’re ready to check out, tap the cart icon to review your order.

You’ll be prompted to sign in using your registered email and password before proceeding.

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Step 5
Confirm your items and tap Place Order.

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Make sure to review your Dine-In Details (table number, customer name, and special instructions if any).

Step 6

Select your preferred payment method — either Pay at Counter/To Waiter or Pay with Credit/Debit Card.

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Step 7
Once the order is placed, an Order Confirmation screen will appear with your order number, preparation time, and table details.

You can share this order number with staff if needed.

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