How to Configure Order Delivery Via Merchant Web?

How to Configure Order Delivery Via Merchant Web?

Merchants can configure order delivery settings through Merchant Web. These settings allow merchants to manage delivery related details, and ensure customers can place delivery orders based on the business’s preferred setup.
How to Enable the Delivery Option?
With the Delivery option, the business fulfills orders by delivering them to the customers.

Step 1
Login to the "Merchant Web Portal" and click on "Settings".

Step 2
From the "General" settings, click on "Ordering Methods" from the side navigation bar.

Step 3
Under Ordering methods under "Delivery" tab, click on "Enable Delivery"

How to Manage Delivery Supported Areas?
This feature specifies the areas that delivery supports, Minimum Order Amount, Delivery Charge and Maximum Delivery Time.

Step 1
Click "Change" under Delivery Supported Areas.
Notes
The default is set to support "All States"


Step 2
Select the type of area that support delivery and click "Submit Change".
Notes
Default Options
  1. Only in Specific Countries – Allow delivery only to selected countries.
  2. Country Wide (All States) – Allow delivery across the entire selected country.
  3. Only in Specific States – Allow delivery only to selected states.
  4. Only in Specific Cities – Allow delivery only to selected cities.
  5. Only in Specific ZIP Codes – Allow delivery only to selected ZIP codes.
Configurable Options [The following options require support team assistance to enable]
  1. Only in a Specific Radius – Allow delivery only within a defined distance from the business location. [Article Link]
  2. Only in a Specific Area – Allow delivery only within a defined custom delivery area. [Article Link]


(Supported areas has been changed to Specific States)


Step 3
Under "Delivery Supported Areas", click on the "Add Another Area" button.
Notes
The first state will be selected automatically

Step 4
Select a state from the dropdown list.

Step 5
Then enter a minimum order value, delivery charge for the selected state, and maximum delivery time in minutes.
Info
The list order can be arranged using the drag sign and can be removed using the close sign.


How to Change Delivery Hours?
With this feature, business delivery hours will be displayed.

Step 1
Click on the "Edit Delivery Hours" button.
Step 2
Click (Long Press on some devices) and drag to select the time slots for the business delivery hours and click on "Submit".
Notes
It is possible to have multiple time slots per day

Adding Dynamic Fields for Delivery Orders?
InfoSupported Domains: Standalone, Clover, Square 
Info
Please request the Applova Support team to enable the dynamic fields feature for your business.

Dynamic fields can be used to capture any specific details from your customers regarding their orders. These dynamic fields can be added for the delivery orders of your business. 

Step 1
Sign in to the Merchant web portal with your business credentials. 

Step 2
Go to General tab in the Settings section. 

Step 3
Click the Ordering Methods option. 

Step 4
In the Delivery Custom Configurations section, click the Add Configuration button.


Step 5
In the pop-up displayed, select the type of field (text input or dropdown) you wish to add. 


Step 6
if the text input option is selected, then fill out the fields in the pop-up displayed and click Save. 
  1. Input Field Label - Label to be shown on top of the input field
  2. Input Field Hint - The placeholder text to be shown inside the input field
  3. Mark the input field as optional or mandatory.      
  4. Select the channels in which you wish to display the input field. 


Step 7
if the dropdown option is selected, then fill out the fields in the pop-up displayed and click Save. 
  1. Dropdown Field Label - Label to be shown on top of the dropdown field
  2. Dropdown Field Options - The options to be shown in the dropdown
  3. Mark the dropdown field as optional or mandatory.      
  4. Select the channels in which you wish to display the dropdown field. 

How to Enable the Mr. Speedy Delivery Provider?
Step 1
Login to "Applova Merchant Web". 

Step 2
Click "Settings" and go to "Ordering Methods".

Step 3
Click "Delivery" and enable / disable the "Mr Speedy Delivery Integration" toggle.

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