How to Manage Self-Service Kiosk via Merchant Portal?

How to Manage Self-Service Kiosk via Merchant Portal?

With this feature merchants can manage their Self-Service Kiosk settings through the Merchant Portal. These settings help merchants configure kiosk-related options and control how the kiosk is displayed or used by customers.
How to View Activated Kiosk Devices?
This feature will allow the merchant to view details of activated kiosk devices through the Merchant Web Portal.

Step 1
Login to "Applova Merchant Web". 

Step 2
Click "Settings" and go to "General" tab.

Step 3
Click "Self Service Kiosks".

Step 4
Select a device to view its details.

How to Manage Kiosk Welcome Screen?

How to Upload a Welcome Screen Image on Self-Service Kiosk?

Easily brand and personalize your welcome screens on the self-service kiosk with order type settings, and images without any hassle.

Step 1
Navigate to "Merchant Portal" and go to "Settings". 

Step 2
Click on the "Self Service Kiosk" section and from the "Layouts" dropdown, select the "Welcome Screen" tab.


Step 3
Click "Upload Image" and select your file ( Max 2MB ).


Step 4
Preview the uploaded image in the preview box.

Step 5
The changes will be automatically applied according to your preference.
Notes
The image will work across both landscape and portrait kiosk orientations.

How it Reflects on the Kiosk



How to Enable Order Type Selection on Self-Service Kiosk

Easily brand and personalize your welcome screens on the self-service kiosk with order type settings without any hassle. If enabled dine-in and to-go will be displayed.

Step 1
Navigate to "Merchant Portal" and go to "Settings". 

Step 2
Click on the "Self Service Kiosk" section and from the "Layouts" dropdown, select the "Welcome Screen" tab.


Step 3
Use the toggle under "Order Type Selection" to enable or disable display.


Step 4
The changes will be automatically applied according to your preference.

How it Reflects on the Kiosk


How to Manage Kiosk Checkout Screen?
Easily brand and personalize your checkout screens on the self-service kiosk with checkout messages without any hassle.

How to Customize the Checkout Success Header?

Step 1
Navigate to "Merchant Portal" and go to "Settings". 

Step 2
Click on the "Self Service Kiosk" section and from the "Layouts" dropdown, select the "Checkout Screen" tab.


Step 3
Locate the field labeled "Customize Header Text".


Step 4
Enter your custom header.

Step 5
Click "Save Changes" to confirm.
NotesThe custom header text will appear at the top of the checkout success screen.

How it Reflects on the Kiosk


How to Show or Hide the Order Token Number?

Step 1
Navigate to "Merchant Portal" and go to "Settings". 

Step 2
Click on the "Self Service Kiosk" section and from the "Layouts" dropdown, select the "Checkout Screen" tab.

Step 3
Locate the toggle labeled Order Token Number.


Step 4
Turn the toggle ON or OFF.

Step 5
Click "Save Changes" to apply.

How it Reflects on the Kiosk


How to Customize the “Pay Later” Message?

Step 1
Navigate to "Merchant Portal" and go to "Settings". 

Step 2
Click on the "Self Service Kiosk" section and from the "Layouts" dropdown, select the "Checkout Screen" tab.

Step 3
Scroll to the field labeled "Customize Pay Later Text".


Step 4
Enter your custom message.

Step 5
Click "Save Changes" to confirm.

How it Reflects on the Kiosk


How to Customize the “Pay Now” Message?

Step 1
Navigate to "Merchant Portal" and go to "Settings". 

Step 2
Click on the "Self Service Kiosk" section and from the "Layouts" dropdown, select the "Checkout Screen" tab.

Step 3
Scroll to the field labeled "Customize Pay Now Text".


Step 4
Enter your custom message.

Step 5
Click "Save Changes" to confirm.

How it Reflects on the Kiosk

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