How to Apply Discounts to an Order via Register?

How to Apply Discounts to an Order via Register?

Info
Supported on : Standalone
Supported From : Applova POS (1.79.0.RELEASE) 
This feature allows cashiers to apply manual discounts either as a percentage or a fixed dollar amount directly through the register.
Info
Use Case Scenario
A customer is purchasing multiple items at a café, and the manager has approved a 10% discount for customer loyalty. The cashier selects the type of discount and enters 10%. Then the system calculates the new total and displays the discount as a line item. Later, another customer disputes a price and is offered a $5 off. The cashier repeats the process using the fixed amount option. In both scenarios, the cashier completes the transaction quickly while ensuring all validations are met and the system reflects the discount accurately.

What are Manual Discounts?

Manual discounts allows the cashier to reduce the total price of an order by either entering a custom percentage or a fixed dollar amount. These discounts apply to the entire order and are displayed transparently in the order summary for both the cashier and customer.

How to Apply Discounts via Register?

Step 1
Sign into the "Applova POS" with the credentials of your business and tap on “Register” in the Dashboard.

Step 2
Tap on "⋮" and select "Add Discount" to open the discount pop-up.


Step 3
Choose between "Set Custom Percentage Discount" or "Set Custom Amount Discount".


Step 4  
Enter the desired discount value using the numeric keypad (% or $ will appear accordingly).
Alert
  1. For percentage discounts - only values between 0% and 100% are allowed.
  2. For amount-based discounts - the value cannot exceed the order subtotal.

To cancel, tap the "X" icon to close the pop-up without applying any changes.


Step 5
Once a valid value is entered, tap "Confirm" to apply the discount.
The discount will appear as a separate line item in the order summary.

Alert
Discounts and rewards or promo codes cannot be combined. If one is already applied, the other will be blocked with the appropriate error handling.
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