General
How to Reset Password via Merchant Portal?
This feature allows merchants to reset their passwords from the Merchant portal. When a merchant forgets their login credentials or can no longer access their account, they can create a new password instantly, without requiring the existing one. How ...
How to Add Merchant Bank Details on Merchant Web?
This allows the merchant to add their bank details to the Merchant Web for billing purposes. How to Add Bank Details? Step 1 Login to "Applova Merchant Web". Step 2 Click "Settings" and go to the "Billing" tab. Step 3 Under "Bank Details" click on ...
How to Manage Customers via Merchant Portal
This feature allows merchants to quickly search for specific customers and delete inactive, duplicate, or invalid customer records from their Customer List. How to Search for a Customer? Step 1 Navigate to the Settings section on the Merchant Portal. ...
How to Manage Revenue Centers via Merchant Portal?
What Are Revenue Centers? Revenue Centers allow merchants to group and analyze sales based on the device where the order was placed—such as a POS register or kiosk. This makes it easier to monitor performance by service point within a business. Using ...
How to Add the Merchant's Credit Card on Merchant Web?
This allows the merchant to add multiple credit cards to the Merchant Web for billing purposes. How to Add a Credit Card? Step 1 Login to "Applova Merchant Web". Step 2 Click "Settings" and go to the "Billing" tab. Image Link Step 3 Under "Payment ...
How to Configure Polygon Based Delivery Via Merchant Web?
Step 1 Login to the "Merchant Web Portal" and click on "Settings". Step 2 From the "General" settings, click on "Ordering Methods" from the side navigation bar. Step 3 From the "Delivery" tab, click on "Enable Delivery". Image Link Step 4 Select ...
How to Send Notifications for Your Customers?
This feature will allow merchants to send notifications on promotions, discounts and announcements to their customers. Step 1 Login to "Applova Merchant Portal". Step 2 Click "Settings" and go to "General" tab. Step 3 Click on "Notifications". Image ...
How to Disable Pay on Collect Method on Merchant Web Portal?
Supported Domains: Standalone With this feature, merchants can disable the option given to customers to pay for the order at order collection. Step 1 Login to the "Merchant Web Portal" and click on "Settings". Step 2 From the "General" settings, ...
How to Configure Radius Based Delivery Via Merchant Web?
Step 1 Login to the "Merchant Web Portal" and click on "Settings". Step 2 From the "General" settings, click on "Ordering Methods" from the side navigation bar. Step 3 From the "Delivery" tab, click on "Enable Delivery". Image Link Step 4 Select ...
How to Update the Order Ahead Banner Via Merchant Web?
Supported Domains: Standalone With this feature, merchants can upload, update, or delete the Order Ahead Banner image displayed at the top of the category list screen via the Merchant Web. Uploading a Banner Step 1 Login to the "Merchant Web Portal" ...
How to Suspend an Employee?
Step 1 Login to "Applova Merchant Web". Step 2 Click "Settings" and go to "General" tab. Step 3 Click "Employees" and click "Suspend User" icon. Image Link Step 4 Click "Confirm". Image Link
How to Change Employee Login PIN?
Step 1 Login to "Applova Merchant Web". Step 2 Click "Settings" and go to "General" tab. Step 3 Click "Employees" and click "Change PIN" icon. Image Link Step 4 Enter the new PIN and click "Update". Image Link
How to Edit Existing Employees?
Step 1 Login to "Applova Merchant Web". Step 2 Click "Settings" and go to "General" tab. Step 3 Click "Employees" and click "Edit User" icon. Image Link Step 4 Edit the required fields. Username will remain un-editable. Image Link Step 5 Click ...
How to Add New Employees?
Step 1 Login to "Applova Merchant Web". Step 2 Click "Settings" and go to "General" tab. Step 3 Click "Employees" and then click on the "Add Employee" button. Image Link Step 4 Fill in the required fields, select the user group from the drop down and ...