General
Order Ahead App Settings on Merchant Web
This guide explains how to manage the Order Ahead Mobile App settings through Applova Merchant Web. Merchants can upload, update, or remove the app banner image and submit a request to publish the mobile app on the Google Play Store and Apple App ...
How to Reset Password via Merchant Portal?
This feature allows merchants to reset their passwords from the Merchant portal. When a merchant forgets their login credentials or can no longer access their account, they can create a new password instantly, without requiring the existing one. How ...
How to Manage Customers via Merchant Portal
This feature allows merchants to quickly search for specific customers, filter customer records by a selected date range and delete inactive, duplicate, or invalid customer records from their Customer List. How to Search for a Customer? Step 1 ...
How to Manage Revenue Centers via Merchant Portal?
What Are Revenue Centers? Revenue Centers allow merchants to group and analyze sales based on the device where the order was placed—such as a POS register or kiosk. This makes it easier to monitor performance by service point within a business. Using ...
How to Configure Polygon Based Delivery Via Merchant Web?
Step 1 Login to the "Merchant Web Portal" and click on "Settings". Step 2 From the "General" settings, click on "Ordering Methods" from the side navigation bar. Step 3 From the "Delivery" tab, click on "Enable Delivery". Image Link Step 4 Select ...
How to Manage Self-Service Kiosk via Merchant Portal?
With this feature merchants can manage their Self-Service Kiosk settings through the Merchant Portal. These settings help merchants configure kiosk-related options and control how the kiosk is displayed or used by customers. How to View Activated ...
How to Send Notifications for Your Customers?
This feature will allow merchants to send notifications on promotions, discounts and announcements to their customers. Step 1 Login to "Applova Merchant Portal". Step 2 Click "Settings" and go to "General" tab. Step 3 Click on "Notifications". Image ...
How to Manage Online Ordering or Webstore Brand Settings via Merchant Web?
This guide explains how to manage the Online Webstore settings through Applova Merchant Web. Merchants can download the webstore QR code, copy and share the webstore URL, upload a banner image, and add a message to the webstore homepage. Image Link ...
Altering Business Details via Merchant Portal
This guide explains how to update your business information and manage the terms and conditions displayed to customers through Applova Merchant Portal. How to Update Business Details? Step 1 Login to "Applova Merchant Web". Step 2 Click "Settings" ...
How to Disable Pay on Collect Method on Merchant Web Portal?
Supported Domains: Standalone With this feature, merchants can disable the option given to customers to pay for the order at order collection. Step 1 Login to the "Merchant Web Portal" and click on "Settings". Step 2 From the "General" settings, ...
How to Configure Radius Based Delivery Via Merchant Web?
Step 1 Login to the "Merchant Web Portal" and click on "Settings". Step 2 From the "General" settings, click on "Ordering Methods" from the side navigation bar. Step 3 From the "Delivery" tab, click on "Enable Delivery". Image Link Step 4 Select ...
How to Configure Order Delivery Via Merchant Web?
Merchants can configure order delivery settings through Merchant Web. These settings allow merchants to manage delivery related details, and ensure customers can place delivery orders based on the business’s preferred setup. How to Enable the ...
How to Configure Order Pick Up Via Merchant Web?
Merchants can configure order pickup settings through Merchant Web. These settings allow merchants to manage pickup related details, and ensure customers can place pickup orders based on the business’s preferred setup. How to Enable Pick Up Option? ...
How to Manage Employees?
This feature allows merchants to add new employees, update existing employee details, change login PINs, and suspend employees when needed. This helps merchants keep employee access accurate, secure, and up to date based on each staff member’s role ...