How to Set Up the Star Printer TSP143IV?

How to Set Up the Star Printer TSP143IV?

After following the steps in this article, refer the following articles in the given order to setup the Star Printer TSP143IV.
1. Connecting the Printer to the Wi-Fi (Choose the guide based on the preferred method of connecting the Wi-Fi to the printer)
2. Connecting the Printer to the POS
3. Error Statuses

Printer Accessories

The accessories shown in the image below are included with the printer.
  1. The TSP143IV Printer
  2. Power Cable
  3. LAN Cable
  4. USB Cable
  5. Paper Roll Guide
  6. Set Up Guides
The MCW10 unit is installed within the TSP143IV printer.

Star TSP143IV Printer Overview



1 - LED (Indicates the printer status)
a - Power LED (Blue)
b - Error LED (Red)
c - Network LED (Green)

2 - FEED Button (Press this button to feed paper. Also, use this button to perform Self-Printing)

3 - Opening Lever (Push this lever to open the printer cover when setting the paper roll)

4 - Printer Cover (Opens/Closes when setting the paper roll)

5 - Paper Exit (The printed paper is ejected from here)

6 - Front Cover (Remove the cover in order to clear a cutter error)

7 - Power Socket (Connect the power cable that comes with the main unit)

8 - Power Switch (Turns the power on/off)

9 - Reset Switch (Restores the printer’s network settings to their default configuration)

10 - LAN Port (Connects the LAN cable that comes with the main unit)

11 - USB-C port (Connects a Windows device via the USB cable that comes with the main unit)

12 - USB-A port (Connects an Android device via the USB cable that comes with the main unit)

13 - Connector to Drive External Device (Connects a melody speaker, buzzer, or cash drawer)

How to Insert the Paper Roll?

Step 1
Push the cover opening lever and then open the printer cover.

Step 2
Insert the paper roll in the compartment in the direction shown in the image below.


Step 3
Pull a small amount of the paper towards you.

Ensure that the paper roll is always loaded in the printer

Step 4
Push down both sides of the printer cover to close.

How to Turn on the Printer?

Step 1
Connect the Power cable to the printer as shown in the image below. Then connect the plug of the power cable to the outlet.

Step 2
Turn on the printer, and the blue LED on the front will light up.

QR Codes

Scan the QR codes below to access online user manuals and the FAQ section on the Star website.
QR Code on the printer - FAQ page
QR Code on the self printed receipt - Online User Manual

Feature in Action (Watch Video):
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