How to Search and Delete Customers via Merchant Portal

How to Search and Delete Customers via Merchant Portal

This feature allows merchants to quickly search for specific customers and delete inactive, duplicate, or invalid customer records from their Customer List.

How to Delete a Customer?

Step 1

Navigate to the Settings section on the Merchant Portal.


Step 2
Click on "Customers".



Step 3
Search for the customer you want to remove. 
Notes
Click the search dropdown and select the specific customer detail you want to search by [Image Link]

Merchants can search using:

  • "Phone Number."
  • "Customer Name."
  • "Email Address."

After selecting the search type, enter the relevant value in the search field.

Alert
You can only search & delete customers associated with your own merchant account and selected business.


Step 4
Click on "Remove" in the Actions column of the respective entry.


Step 5
A confirmation prompt will appear. Click on "Confirm" to delete.


Step 6
The customer will then be marked as deleted and will no longer appear in the Customers list.

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