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FAQ
What should I do if the Dasher is late to arrive at the store?
If the Dasher is more than 15 minutes late, contact DD support at (855) 599-7066
When placing the order, there was an estimated time shown. I was placing the order at 2:43, to be ready by 2:54, then it said delivery by 3:16 (22 mins from when the order should be ready). How is this calculated? Is there a way to adjust it?
The estimated delivery time is directly provided by DoorDash itself depending on their rider availability, distance and depending on the time the order is been placed or is asked to be scheduled. Applova does not have the option to adjust this, We ...
There is no "no tip" option when going through the delivery process.
Please note that the previously configured tip options were recommended by DoorDash, since Dashers (Riders) can view the provided tip before accepting the order, and higher tipping rate means a better Dasher response time. If you wish to configure 0% ...
I added the delivery address as my store address and it charged me $7 for a delivery fee. Is this the cheapest for a delivery?
From what we've seen with the other DoorDash orders, $7 is the cheapest amount offerred within a 5 mile delivery radius.

FAQ