DoorDash best practices guide

• Related Articles

• Applova integration submission guide

  Please click on the link below to access the guide on steps that need to be followed to configure DoorDash delivery for your business.  https://applova-resources.s3.amazonaws.com/guides/integrations/doordash/Applova-DoorDash-User-Guide.pdf

• I added the delivery address as my store address and it charged me $7 for a delivery fee. Is this the cheapest for a delivery?

  From what we've seen with the other DoorDash orders, $7 is the cheapest amount offerred within a 5 mile delivery radius.

• When placing the order, there was an estimated time shown. I was placing the order at 2:43, to be ready by 2:54, then it said delivery by 3:16 (22 mins from when the order should be ready). How is this calculated? Is there a way to adjust it?

  The estimated delivery time is directly provided by DoorDash itself depending on their rider availability, distance and depending on the time the order is been placed or is asked to be scheduled. Applova does not have the option to adjust this, We ...

• There is no "no tip" option when going through the delivery process.

  Please note that the previously configured tip options were recommended by DoorDash, since Dashers (Riders) can view the provided tip before accepting the order, and higher tipping rate means a better Dasher response time. If you wish to configure 0% ...